Your privacy is important to us. It is MSM Productions, Ltd.’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.msm.ltd, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
An Ironclad Promise
MSM Productions and its subsidiaries have established a consistent policy: we NEVER sell, rent, or share ANY customer names, mailing or E-mail addresses, telephone, fax, or TTY numbers, with ANY other company. NEVER. We respect our customers’ privacy. We established this policy at the start, after some customers requested that we not sell our mailing list to any other company. And we never have. We send our customers announcements for new Deaf Life Press books and special offers, but these are solely for our own publications, products, and services.
You can order in confidence, knowing that we will never give your name and address, nor any other personal data, to any other company, telemarketer, or marketing firm. And that’s a promise.
How We Treat User Data
We keep records of inquiries and customer transactions for our own use (and only for own use). Orders for books, subscriptions, and merchandise are recorded on databases. In case we need to contact a customer about an order or an order problem, we like to have their fax or E-mail number handy, as it enables us to contact the customer immediately.
Right of Refusal
Acceptance of nominations, etc., is made at our discretion.
Under federal anti-discrimination laws we can refuse service to any person for any reason, but we will not engage in discrimination against a protected class such as race, gender, disability, religion, or sexual orientation. We reserve the right to refuse service or admission to anyone based on their history, background, and/or their standing in the community.
Membership Refund/Cancellation Policy
Membership Cancellation by
Membership cancellations received within 14 days of registration may be eligible to receive a full refund less $2 service fee.
Cancellations received after the stated deadline will not be eligible for a refund.
Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
All benefits and incentives received by participant must be cancelled/returned to the Deaf Life Honors.
All refund requests must be made by the attendee or credit card holder.
Refund requests must include the name of the attendee and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
These above policies apply to all DLH memberships unless otherwise noted in the corresponding program materials. Please read all individual program information thoroughly.